This months Tour Visit took us to Yarnton Home & Garden (previously known as Yarnton Nurseries), which is now very much considered a destination rather than just a garden centre.
It was good to hear how the destination has developed under new ownership and investment, but retained its roots.
We are thankful to Jon Bushell, General Manager, for hosting us and providing an insightful tour of their 13 acre site.
The tour and overview of the business covered the restaurant, plant department, goods in, customer service and the retail space they offer or via concessions. It was great to learn how the customer service teams, tills staff, restaurant team, marketing, maintenance, HR, IT, Finance etc work together.
We also went behind the scenes to see the new soft play area that opens next week.
If you have not been since it was Yarnton Nurseries, then we all recommend a visit to experience the change. You will not be disappointed.